{"id":2,"date":"2026-01-27T15:08:52","date_gmt":"2026-01-27T15:08:52","guid":{"rendered":"https:\/\/elderleystepscare.co.za\/?page_id=2"},"modified":"2026-03-04T14:40:42","modified_gmt":"2026-03-04T14:40:42","slug":"sample-page","status":"publish","type":"page","link":"https:\/\/elderleystepscare.co.za\/index.php\/sample-page\/","title":{"rendered":"Shop Terms and Conditions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">TERMS AND CONDITIONS<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Elderly Step Care Online Shop<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">(Including all Subsidiaries and Affiliated Entities)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> February 2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions govern the use of the Elderly Step Care Online Shop (\u201cthe Website\u201d) and the purchase of products from Elderly Step Care &#8211; Boland Home Care (Pty) Ltd and its subsidiaries (\u201cthe Company\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By accessing this website, placing an order, or clicking \u201cAccept\u201d, you agree to be legally bound by these Terms and Conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not agree, please do not use this website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">2. Company Information<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Elderly Step Care group<br>Registration Number: [Insert Number] Boland home care<br>Practice Number (if applicable): 880001090607<br>Email: bolandtv2020@gmail.com<br>Phone: +27 793061042<br>Physical Address: Maruis Smit Street Langerug Worchester Western Cape South Africa<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">3. Products<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The Online Shop may offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Medical supplies<\/li>\n\n\n\n<li>Mobility equipment<\/li>\n\n\n\n<li>Home care products<\/li>\n\n\n\n<li>Hygiene products<\/li>\n\n\n\n<li>Protective equipment<\/li>\n\n\n\n<li>Assistive devices<\/li>\n\n\n\n<li>Health-related products<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All products are subject to availability.<br>We reserve the right to discontinue products at any time without notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Images are for illustrative purposes only and may vary slightly from actual products.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">4. Pricing<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All prices are listed in South African Rand (ZAR).<\/li>\n\n\n\n<li>Prices include VAT where applicable.<\/li>\n\n\n\n<li>Delivery charges are calculated separately at checkout.<\/li>\n\n\n\n<li>We reserve the right to change prices at any time without prior notice.<\/li>\n\n\n\n<li>Pricing errors may result in cancellation of the order (customer will be notified).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">PAYMENT TERMS AND REGULATIONS<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">5. Payment Methods<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We accept the following payment methods:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>EFT (Electronic Funds Transfer)<\/li>\n\n\n\n<li>Debit\/Credit Card<\/li>\n\n\n\n<li>Secure Online Payment Gateway<\/li>\n\n\n\n<li>Approved Medical Aid (where applicable)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Orders will only be processed once payment is received and cleared.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Payment Confirmation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>EFT payments must include the order number as reference.<\/li>\n\n\n\n<li>Proof of payment must be emailed to: [Insert Email]<\/li>\n\n\n\n<li>Orders not paid within 48 hours may be cancelled automatically.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Failed or Declined Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a payment is declined:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The order will not be processed.<\/li>\n\n\n\n<li>The Company is not liable for banking or transaction errors.<\/li>\n\n\n\n<li>Any banking fees incurred due to reversed or failed payments may be charged to the customer.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds will be processed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Within 7\u201314 working days<\/li>\n\n\n\n<li>Using the original payment method<\/li>\n\n\n\n<li>Only once returned goods are received and inspected<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping fees are non-refundable unless the product was defective.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">9. Delivery Policy<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery timelines are estimates only.<\/li>\n\n\n\n<li>We are not liable for delays caused by courier services.<\/li>\n\n\n\n<li>Risk passes to the customer upon delivery.<\/li>\n\n\n\n<li>Customers must inspect goods upon receipt.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If goods are damaged, notify us within 24 hours with photo proof.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">10. Returns Policy (Consumer Protection Act Compliance)<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">In terms of the Consumer Protection Act (CPA):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers may return unused goods within 7 days (cooling-off period where applicable).<\/li>\n\n\n\n<li>Goods must be unopened, unused, and in original packaging.<\/li>\n\n\n\n<li>Certain health and hygiene products cannot be returned once opened.<\/li>\n\n\n\n<li>Custom or special-order items are non-refundable.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Return shipping costs are the responsibility of the customer unless the item is defective.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">11. Defective Products<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If a product is defective:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify us within 6 months of purchase.<\/li>\n\n\n\n<li>We will repair, replace, or refund in accordance with CPA regulations.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Damage caused by misuse is not covered.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">12. Medical Disclaimer<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Products sold are not a substitute for professional medical advice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Elderly Step Care is not responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect product use<\/li>\n\n\n\n<li>Failure to follow medical instructions<\/li>\n\n\n\n<li>Medical complications arising from misuse<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Always consult a healthcare professional where required.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">13. Privacy &amp; POPIA Compliance<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We comply with the Protection of Personal Information Act (POPIA).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Will be processed lawfully.<\/li>\n\n\n\n<li>Will not be sold or shared unlawfully.<\/li>\n\n\n\n<li>Will only be used to process orders and improve services.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers agree to the processing of personal data when placing an order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">14. Limitation of Liability<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Elderly Step Care and its subsidiaries shall not be liable for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Indirect or consequential damages.<\/li>\n\n\n\n<li>Loss of profits.<\/li>\n\n\n\n<li>Delays beyond our control.<\/li>\n\n\n\n<li>Technical website errors.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our total liability is limited to the purchase price of the product.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">15. Website Use<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Users may not:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Attempt to hack or interfere with website security.<\/li>\n\n\n\n<li>Submit false information.<\/li>\n\n\n\n<li>Use the website for unlawful purposes.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to block users who violate these terms.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">16. Governing Law<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions are governed by the laws of the Republic of South Africa.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">17. Amendments<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to update or modify these Terms at any time.<br>The latest version will always appear on our website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Agreement<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">\u2610 <strong>I have read and agree to the Terms and Conditions and Payment Regulations of Elderly Step Care Online Shop and its subsidiaries.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS Elderly Step Care Online Shop (Including all Subsidiaries and Affiliated Entities) Last Updated: February 2026 1. Introduction These Terms and Conditions govern the use of the Elderly<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/elderleystepscare.co.za\/index.php\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elderleystepscare.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elderleystepscare.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elderleystepscare.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elderleystepscare.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":2,"href":"https:\/\/elderleystepscare.co.za\/index.php\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":213,"href":"https:\/\/elderleystepscare.co.za\/index.php\/wp-json\/wp\/v2\/pages\/2\/revisions\/213"}],"wp:attachment":[{"href":"https:\/\/elderleystepscare.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}